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Yak International Call Me
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Your long distance calls will be transferred to Yak and will appear on your monthly Yak invoice. *Terms of service apply. Rates in effect 24/7and subject to change without notice. Great RatesIt's easy for your friends and relatives to call you with Yak's great rates. All incoming accepted Yak International Call Me calls will be billed at Yak Long Distance rates.
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An administrative charge of $1.95 per month applies if you choose to receive a paper invoice. This fee is waived for customers over 65. Help save trees and your money with online billing with Yak. Remember that’s $1.95 saved each month! Click here to find out about online invoice retrieval. *Terms of service apply. Rates in effect 24/7and subject to change without notice. FAQ - Yak International Call MeQuestions regarding Yak International Call Me.
General FAQ
It's a calling plan that allows you to receive calls from friends and relatives abroad, similar to a collect call service, while saving big on long distance charges.
Yak International Call Me offers local phone numbers in various international destinations which allows your friends/relatives to simply dial a local number, follow the instructions and then get connected to you. Because you get to accept or reject every call you receive, you know that the service is secure. Your friends and family don't have to pay when calling you using Yak International Call Me, all the calls that you accept through the plan will be billed at our best rates on your monthly Yak invoice.
The following are the countries from which Yak International Call Me is currently available:
To reach you using Yak International Call Me, your friend or relative simply needs to call an access number local to them and follow the prompts.
Click on the country that you're interested in for a complete list of access numbers: Yes, a small monthly fee applies for access Yak International Call Me service. Click here for a complete list of Yak International Call Me rates. A Calling Zone is simply a way for us to distinguish different areas from which Yak International Call Me is available. Yak International Call Me currently has one available calling zone, Calling Zone A, which includes the following countries:
How do I register more than one telephone number on this service? For example, I would like to register my mobile phone number.
You may register as many numbers as you like for Yak International Call Me service. The service is available on both landline and mobile numbers. N0 - your friends and family can call you as much as they'd like using Yak International Call Me.
Definitely... Because your friend or relative is using a local access number provided by Yak to contact you, you can be sure that all of the long distance charges will be billed on your monthly Yak invoice.
Yes, you can receive calls to any phone (landline or mobile phone) as long as the phone number is registered on Yak International Call Me.
No! Our service uses traditional phone lines to complete all calls, ensuring the highest in voice quality and reliability.
Can you guarantee that the quality of the calls I receive through Yak International Call Me will be good?
The quality of the calls you receive should be as good as what you're used to, Yak is careful to ensure that we use the highest quality routes for our customers' calls. Keep in mind that if you're receiving a call from an international mobile phone, that party's service/reception could affect the quality of your call. Should you experience any difficulties or have any questions about call quality, we're here to help. Click here to contact our Customer Service Department.
Yes, there is a charge of 80¢ for long distance directory assistance.
Yes, Yak offers ebilling and you can retrieve your invoice through our Yak Self Care Portal. There, you can view, download, save or print your current and previous invoices, update your contact information, change your billing information such as entering a new credit card number, or add services to your account. Access the Portal by using your email address and password that you chose to use when you signed up for your Yak services. If you're an existing customer click here.to login. Be sure to choose ebiling as your invoice method on the Portal or call Customer Service at 1.800.490.7235 to switch today. Yes, an administrative charge of $1.95 per month applies if you choose to receive a paper invoice. Help save trees and your money with online billing with Yak. If you're an existing customer, click here to switch to online invoice retrieval.
July 1, 2010 in the provinces of Ontario and British Columbia the PST and GST will be combined to create the HST [Harmonized Sales Tax]. The HST is applicable on Yak services. HST will appear on your monthly invoice beginning June 15, 2010. Learn more about the HST through the Canada Revenue Agency. HST is already in effect in the provinces of Nova Scotia, New Brunswick, and Newfoundland, Labrador, and Quebec.
The information submitted on our web site is protected by the highest level of industry-standard SSL encryption. All of the credit card or chequing account information received by Yak is encrypted and stored on our secure billing servers.
Yes, you'll always receive your invoice approximately 10 business days before any payments are processed.
Call Trace ensures that the number of your last incoming caller is recorded so that appropriate action may be taken against the harassing party.
Note: There is a $5 fee for this service and should only be used in serious situations. Trace information will only be released to the police; it will not be provided to you. You must contact the police if you wish to take action on a traced call. May not be available in certain areas.
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