Yak High Speed Internet
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Yak High Speed Internet is fast, secure, and just $34.95 per month. Enjoy up to 5 email addresses with 7 GB of mailbox storage, and anti-spam protection at no extra charge. Another great way to save with Yak.
*Terms of service apply. Service subject to technology availability. Call Yak Customer Service at 1.877.YAK.4YAK (1.877.925.4925). Security deposit may be required. All security deposits will be reimbursed in full after six months provided timely account payment history has been demonstrated. Yak High Speed Internet is quick to setup, easy to use, affordable, and lightning fast with top-notch security. Choose from 3 speeds that best suit your needs. Plus, there are no contracts to sign and no cancellation penalties.
Savings Alert! Discover Yak's best pricing with our Yak Pak bundles featuring Yak High Speed Internet + Yak Home Phone or Yak Digital Phone or WIND Mobile.
Yak High Speed Internet is currently available in Kitchener-Waterloo, Barrie, and certain areas within Toronto. Stay tuned as we expand our coverage! Learn more.
Please note that if you request to receive a Yak modem with your Internet service, the shipping charge listed above will apply. *Terms of service apply. Service subject to technology availability. Call Customer Service at 1.877.YAK.4YAK (1.877.925.4925). Security deposit may be required. All security deposits will be reimbursed in full after six months provided timely account payment history has been demonstrated. FAQ - Highspeed InternetQuestions regarding Highspeed Internet.
General FAQ
Yak High Speed Internet is currently available in select areas in Ontario, namely: Kitchener-Waterloo, Barrie, and certain areas within Toronto. Stay tuned as we expand our coverage. Call Customer Service to verify service availability in your area at 1.800.490.7235.
Yak High Speed Internet is available in 3 download and upload speeds starting from: 2Mbps download /800kb upload, 5Mbps download/800kb upload, and 10Mbps download/800kb upload. Choose the speed that’s right for you with no contracts or cancellation penalties.
Yes, really! Yak High Speed Internet offer truly unlimited downloads in our Ontario service area of Kitchener -Waterloo, Barrie, Dufferin. Stay tuned as we expand our coverage. Call Customer Service to verify service availability in your area at 1.800.490.7235.
No. Your current DSL service will not be disrupted, but you may experience some offline time depending on when you cancel your current/old Internet service and until your Yak High Speed Internet service is implemented and your new modem arrives via Canada Post. Consider switching both your current home phone and high speed Internet services to Yak for big monthly savings! Click here for more on Yak Paks.
If I sign up for Yak High Speed Internet service, do I need to call my current provider to notify them of the change?
Yes, you will need to inform your current/old Internet Service Provider that you have subscribed to Yak High Speed Internet.
Yes. Yak has traditional or wireless modems available to buy or rent for a monthly fee. A rented modem must be returned if the service is cancelled otherwise you will have to pay Yak’s Modem Loss Charge.
Other Internet providers now employ Usage-Based Billing [UBB] which is a charge to their customers that corresponds to how much data they use for downloads each month. Typically, Internet service specifies a monthly download limit and any time that limit is exceeded, the usage-based charge is applied. The charges range from $2/GB -$4/GB. BUT, with Yak High Speed Internet, you can still enjoy unlimited downloads and no usage-based billing in our Ontario service areas.
No. You can use Yak Digital Phone with any Internet provider and service; however, Yak offers great bundle rebates and loyalty points with no contracts! Click here for more on Yak Paks.
No. Yak does not charge you to install or activate your services. Enjoy the savings! And remember, Yak is contract-free, so you're free to cancel your service at anytime with no penalties.
Yes, there is a charge of 80¢ for long distance directory assistance.
Yak Payback is Yak's loyalty program - it’s designed to reward you, the loyal Yak customer. When you use your Yak services like Home Phone, Long Distance, High Speed Internet, you'll earn valuable points, then you can turn those points into rewards like savings on your monthly Yak bill or discounts on new Yak services. View your Payback points earned monthly on your Yak invoice. To redeem your points, simply logon at Yak Payback by using the same email and password that you use for the online Yak Customer Care portal. Thank-you for choosing Yak!
Yes, Yak offers ebilling and you can retrieve your invoice through our Yak Self Care Portal. There, you can view, download, save or print your current and previous invoices, update your contact information, change your billing information such as entering a new credit card number, or add services to your account. Access the Portal by using your email address and password that you chose to use when you signed up for your Yak services. If you're an existing customer click here.to login. Be sure to choose ebiling as your invoice method on the Portal or call Customer Service at 1.800.490.7235 to switch today. Yes, an administrative charge of $1.95 per month applies if you choose to receive a paper invoice. Help save trees and your money with online billing with Yak. If you're an existing customer, click here to switch to online invoice retrieval.
July 1, 2010 in the provinces of Ontario and British Columbia the PST and GST will be combined to create the HST [Harmonized Sales Tax]. The HST is applicable on Yak services. HST will appear on your monthly invoice beginning June 15, 2010. Learn more about the HST through the Canada Revenue Agency. HST is already in effect in the provinces of Nova Scotia, New Brunswick, and Newfoundland, Labrador, and Quebec.
The information submitted on our web site is protected by the highest level of industry-standard SSL encryption. All of the credit card or chequing account information received by Yak is encrypted and stored on our secure billing servers.
Yes, you'll always receive your invoice approximately 10 business days before any payments are processed.
Call Trace ensures that the number of your last incoming caller is recorded so that appropriate action may be taken against the harassing party.
Note: There is a $5 fee for this service and should only be used in serious situations. Trace information will only be released to the police; it will not be provided to you. You must contact the police if you wish to take action on a traced call. May not be available in certain areas.
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