Connect for less! Switch to Yak Home Phone for great features and big savings. Keep your existing phone number and Yak's service is identical to what you're used to - it just costs you less!
Pick the Home Phone that suits your needs and budget starting from $24.95 per month.
*Terms of service apply. Service subject to technology availability. Call Yak Customer Service at 1.877.YAK.4YAK (1.877.925.4925). Security deposit may be required. All security deposits will be reimbursed in full after six months provided timely account payment history has been demonstrated. Monthly allotted North American long distance minutes do not include calls to Alaska, Hawaii or the Canadian Territories.
Choose the Yak Home Phone that best suits your needs. You keep your phone number, have access to Yak's best long distance rates 24/7, and you're always contract-free!*
Yak Home Phone Basic
Yak Home Phone Lite
Yak Home Phone Fully Loaded
Add a feature for only $5
300 North American long distance minutes
Keep your current number
Not a VoIP line
Contract-free!*
2 features included:
Voicemail
Call Display
500 North American long distance minutes
Keep your current number
Not a VoIP line
Contract-free!*
5 features included:
Voicemail
Call Display
Call Waiting
Unlimited Call Forwarding
Unlimited 3-Way Calling
800 North American long distance minutes
Add a Visual Call Waiting for only $5
Keep your current number
Not a VoIP line
Contract-free!*
$24.95
$29.95
$33.95
Savings Alert! Discover Yak's best pricing with our Yak Pak bundles featuring Yak Home Phone or Yak Digital Phone + Yak High Speed Internet or WIND Mobile.
Yak Home Phone is currently available in Kitchener-Waterloo, Barrie, and certain areas within Toronto. Stay tuned as we expand our coverage! Learn more.
*Terms of service apply. Service subject to technology availability. Call Yak Customer Service at 1.877.YAK.4YAK (1.877.925.4925). Security deposit may be required. All security deposits will be reimbursed in full after six months provided timely account payment history has been demonstrated. Monthly allotted North American long distance minutes do not include calls to Alaska, Hawaii or the Canadian Territories.
**Yak Pak My Minutes include 500 minutes per month. Each additional minute will be billed at a per minute rate of 3.5 cents to Canada, China and Hong Kong and 5 cents to France, Israel and Italy. All minutes are pro-rated based on time of service activation. Plans do not include calls to Alaska, Hawaii or the Canadian Territories and are restricted to landline destinations with the exception of calls to Canada and the United States (where calls to mobile destinations are included) or unless otherwise indicated. Yak Pak My Minutes Israel plan does not include calls to country code 970.
+3.5 to India is only available with Yak Home Phone new account sign-ups. Subject to change without notice.
Yes! When you switch to Yak Home Phone service, you can keep your existing home telephone number as long as you are within our serviceable area. If you choose to pick a new telephone number for your Yak Home Phone there is a $49.95 activation charge. Please call Customer Service at 1.800.490.7235 for more information.
Voicemail, Call Display & Caller ID, Call Waiting, Unlimited Call Forwarding, Unlimited 3-Way Calling, Visual Calling Waiting are all available with Yak Home Phone.
Yak Home Phone is currently available in select areas in Ontario, namely: Kitchener-Waterloo, Barrie, and certain areas within Toronto. Stay tuned as we expand our coverage. Call Customer Service to verify service availability in your area at 1.800.490.7235.
Will my DSL Internet service be affected by switching to Yak Home Phone?
No. Your current DSL service will not be disrupted, but consider switching to Yak High Speed Internet to save even more on both services! Click here for more on Yak Paks.
What will the long distance plan be on my new Yak Home Phone?
Once signed up for Yak Home Phone, you’ll automatically be a Yak Long Distance subscriber as well, having access to Yak’s best long distance rates 24/7. With a Yak Home Phone or Digital Phone, you also can enjoy Preferred Long Distance rates to India and Philippines. For a complete list of Yak Long Distance rates, click here. Click here for more info on Yak Unlimited plans.
If I sign up for Yak Home Phone service, do I need to call my current provider to notify them of the change?
No, we will take care of that for you. As long as you are keeping your exising phone number, your phone provider will be notified by Yak of the change in service.
Are emergency 911 and 711 services available with Yak Home Phone?
Yes. Emergency 911 and 711 services are available to all Yak Home Phone users and no additional charges apply except in the provinces of Quebec, New Brunswick, Nova Scotia, PEI, and Saskatchewan where the government has instituted a monthly 911 Tax applicable to land and mobile telephone lines.
Are there any installation or activation charges with Yak Home Phone?
When you port your exisiting telephone number to the Yak network, there are no installation or activation charges. If you choose to pick a new telephone number for your Yak Home Phone there is a $49.95 activation charge. Please call Customer Service at 1.800.490.7235 for more information.
What features are included with Yak Home Phone voicemail?
Yak Home Phone voicemail includes a 1 minute personal greeting, an extended absence greeting, new messages are kept for 21 days, and saved messages are stored for 7 days, ability to re-save expired messages, ability to send messages within the voice messaging system, a 20 message maximum, and a maximum message length of 3 minutes.
What will happen to my existing voicemail if I switch to Yak Home Phone?
When you switch to Yak Home Phone, you will migrate to Yak's voicemail platform and any saved messages or greetings will be lost. You will also be provided with a new password to access your voicemail. All the information that you need will be included in your welcome letter, which you'll receive before the service is activated.
Yak Payback is Yak's loyalty program - it’s designed to reward you, the loyal Yak customer. When you use your Yak services like Home Phone, Long Distance, High Speed Internet, you'll earn valuable points, then you can turn those points into rewards like savings on your monthly Yak bill or discounts on new Yak services. View your Payback points earned monthly on your Yak invoice. To redeem your points, simply logon at Yak Payback by using the same email and password that you use for the online Yak Customer Care portal. Thank-you for choosing Yak!
Yes, Yak offers ebilling and you can retrieve your invoice through our Yak Self Care Portal. There, you can view, download, save or print your current and previous invoices, update your contact information, change your billing information such as entering a new credit card number, or add services to your account. Access the Portal by using your email address and password that you chose to use when you signed up for your Yak services. If you're an existing customer click here.to login. Be sure to choose ebiling as your invoice method on the Portal or call Customer Service at 1.800.490.7235 to switch today.
Yes, an administrative charge of $1.95 per month applies if you choose to receive a paper invoice. Help save trees and your money with online billing with Yak. If you're an existing customer, click here to switch to online invoice retrieval.
Are there any taxes or other government fees that I should know about?
July 1, 2010 in the provinces of Ontario and British Columbia the PST and GST will be combined to create the HST [Harmonized Sales Tax]. The HST is applicable on Yak services. HST will appear on your monthly invoice beginning June 15, 2010. Learn more about the HST through the Canada Revenue Agency. HST is already in effect in the provinces of Nova Scotia, New Brunswick, and Newfoundland, Labrador, and Quebec.
The information submitted on our web site is protected by the highest level of industry-standard SSL encryption. All of the credit card or chequing account information received by Yak is encrypted and stored on our secure billing servers.
Call Trace ensures that the number of your last incoming caller is recorded so that appropriate action may be taken against the harassing party. Note: There is a $5 fee for this service and should only be used in serious situations. Trace information will only be released to the police; it will not be provided to you. You must contact the police if you wish to take action on a traced call. May not be available in certain areas.
Please contact Yak Customer Service for Sign Up at 1.877.YAK.4YAK (1.877.925.4925). You may also complete the form below if you wish Yak Customer Service to contact you directly. Thank-you.
